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2009 Testimonials | 2008 Testimonials

August 26, 2009

To Whom It May Concern,

After more than a decade of purchasing our specialty gases from one particular vendor, we began to have concerns about the service we were receiving as a loyal customer and felt that we needed to begin looking for a new vendor. Our manufacturing capabilities and production schedule can be severely affected by any disruption in the supply of the gasses necessary to run our laser cutting machines, and therefore, service is at least as important to us as the cost.

Just over a year ago, we made the transition to Maine Oxy as our vendor for gases, and I would certainly recommend this move to any company that requires responsive service, reliability and competitive pricing. John Conrad has been very attentive from the first quote, visit and then first delivery to ensure that we were receiving the service that we expected and were promised. I have found both the inside sales representatives and the delivery drivers all very courteous and pleasant to interact with, and have had no problems when I needed an additional delivery or had issues that needed to be resolved.

Ultimately, while the gases to run our machines are inherently important for our daily production, I have many other responsibilities that demand my time and attention and I would prefer not to have to worry about our gas supply. Over the last year, Maine Oxy has helped alleviate this worry by not letting us down on delivery or letting me miss my weekly order. Once again, I will highly recommend Maine Oxy as a supplier of specialty gasses due to their superior customer service and reliability.

Best regards,
Nathaniel Raynes, Production Manager
Micronics Inc.

If anyone talks to Jon Gradie give him a great big GOOD JOB for helping out. Jon came into the SP store on Saturday to fill his propane for a BBQ that his family was waiting for him at home but when he got here there were several customers at the counter waiting to be helped so much to the surprise of the customers that were waiting that thought he was just another customer coming in the store when he jumped behind the counter and helped out until all the customers were gone.

Jon it didn't get unnoticed, Mr Schoch was very happy that you did that and so am I. Thank you very much for taking time away from your family at home to help him getting the customers out of here in a timely manner.

Thanks again.

Kevin L’heureux, Store Manager
Maine Oxy, South Portland

February 16, 2009

Dear Sir/Madam:

Air Pollution Characterization and Control, Ltd. (APCC) is an air quality measurement and engineering firm specializing in emission measurements throughout the Unites States, as well as selected foreign countries. As such, APCC utilizes a wide variety of specialty and support gases for calibration and operation of instrumentation. Although we currently have only about 100 different calibration gases in-house, the number of different (sometimes somewhat exotic) gases and/or concentrations is sometimes in the hundreds.

Since consolidating our three offices to Maine about 10 years ago, APCC has dealt almost exclusively with Bill Parker and Maine Oxy for specialty and other support gases. While there are now many specialty gas manufacturers, where there used to be only one, Maine Oxy and Bill get almost all of our business because of the personalized service provided. Bill always goes the extra mile to ensure we get the gases we need when and where we need them. In the rare instances where the product is not exactly right, he corrects the issue in a timely fashion without controversy.

APCC has recommended Maine Oxy and Bill to a number of our clients, all of whom have expressed satisfaction. Maine Oxy is an extremely reliable partner for environmental measurements. If you would like to discuss the above further, please do not hesitate to contact me.

Sincerely,
J. Powell

February 13, 2009

Mr. Ernie Glynn
Maine Oxy./Spec Air
2 Adams Street
Auburn, ME 04210

Dear PSNH:

Recently Ernie Glynn of Maine Oxy/Spec Air asked me if I would provide a reference for him in an effort to increase his chances of doing significant business with PSNH. So, this is a perfect opportunity for me to show my gratitude to Ernie and Spec Air for the great efforts they have made over the years in helping Eastmount meet our clients’ needs.

In 2000 I began working at Eastmount, soon thereafter I invited Spec Air in to challenge Eastmount’s incumbent gas company. SpecAir impressed me right off the bat with the sincerity of their presentation which instant gave me a feeling of “I can trust these guys.” Since then I have continued to use SpecAir on a continuous basis without encountering any significant issues. More importantly, any issues that did arise were dealt with quickly and professionally, but in a personal manner. No annoying voicemail or ordering systems. They have been great!

As your primary consultant for air emission testing for nearly a decade across the PSNH Stations I would not step out on a limb if I felt it were insecure. I highly recommend their services. If you have any specific questions feel free to contact me at (978) 499-9300 x11 or by cell at (978) 302-6128.

Sincerely,
David A. Caron, Vice President/Monitoring Services
Eastmount Environmental Services, LLC

February 9, 2009

To Whom it May Concern:

As the Operations Manager with U.S. Environmental Rental I can personally attest to our long-standing relationship with SpecAir. The organization has earned a well-deserved spot as one of our top suppliers through their unparalleled service, which has simultaneously allowed us the responsiveness necessary to increase our market share.

We have found SpecAir’s pricing to be aggressive for our volume and their quality unmatched. Our sales representative frequently checks in, oftentimes hand delivering our orders. He is quick to address our questions and makes our concerns a priority.

We have benefited from technical expertise and reciprocity indicative of SpecAir’s organization and will continue to do business with them for the foreseeable future.

Sincerely,
M. Rapson

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